Its purpose is to provide you with information on the purpose and use of the personal data we collect during your visits to our site, when creating your customer account, when placing your orders, and when contacting customer service.
The data is collected by the company PP Yarns & Co SAS
139 rue des Arts59100 ROUBAIX
FRANCE
Registered in France at the RCS of Lille Métropole under No. 887 797 512.
VAT identification number: FR 13 887 797 512
Collection and Processing of Your Data
The information we collect helps us to continually personalise and improve your shopping experience on www.ppyarnspro.com. We use it to process orders, deliver products and services, process payments, and communicate with you about your orders, products, services, and promotional offers. We also use this information for statistical studies to improve our shops and offer you the most relevant offers.
Order Management and Customer Relations
During your visits to our site, we may ask you for information via questionnaires, forms, especially when creating your customer account. The requested information, marked with an asterisk, is mandatory. It is necessary to process your requests. In case of non-response, PP YARNS & CO will not be able to respond to you. Other information is intended to know you better and is therefore optional. You are free not to provide it.
Shopping Cart Management
To facilitate your purchases, we keep your shopping cart in memory through a cookie. If your account is activated, we record and save your cart so you can finalise your purchase later. We may send you electronic communications to inform you about your cart status.
Personalisation of Our Services
During your browsing on our site, information related to your navigation may be recorded through "Cookies" installed on your device. As long as you have identified yourself, we may link your navigation data with your personal data to offer you personalised offers, tailored to your interests. At any time, you can ask us to stop receiving offers adapted to the browsing information from your device, by contacting us at PP Yarns & CO — Customer Relations Service — 139 rue des Arts - 59100 ROUBAIX
Commercial Offers and Newsletters
PP YARNS & CO will send you its commercial offers by email, SMS, if you have accepted, and by post or telephone, if you have not objected. At any time, you can oppose, without cost, the commercial prospecting of PP YARNS & CO, by clicking on the "unsubscribe" link included in each email, by logging into the site on your client space, by sending an email from the site www.ppyarnspro.com (Contact us by email) or by sending a letter to PP YARNS & CO – Customer Relations Service - 139 rue des Arts - 59100 ROUBAIX
Data Recipients
The information collected is intended for PP YARNS & CO, responsible for processing.
Unless you oppose during the collection of your data, the information concerning you may be communicated to the business partners of PP YARNS & CO who may send you their commercial offers by mail. They may send you their offers by email if you have explicitly accepted this when creating your Web account.
The collected information may eventually be communicated to third parties contracted with PP YARNS & CO for executing subcontracted tasks necessary for managing your account, orders, and payments.
In monitoring the quality and training of our customer service, some telephone calls may be recorded.
Your Rights to Access, Modify, and Delete
You can at any time access and change the information concerning your contact details in your client space under the "modify your account" section and manage your newsletters under the "modify your newsletters" section.
In compliance with the French Data Protection and Civil Liberties Law of January 6, 1978, you have the right to access, rectify, and delete your data and object to its processing. If you wish to exercise it, you can write to PP YARNS & CO — Customer Relations Service — 139 rue des Arts - 59100 ROUBAIX, indicating your name, first name, address, email, and, if possible, customer reference number to accelerate the processing of your request.
Cookies
This "COOKIES" section allows you to learn more about the origin and use of the browsing information processed during your consultation of our site and your rights.
Thus, when consulting our site, information related to your browsing may be recorded in "Cookies" files installed on your device (computer, tablet, smartphone, etc.). These cookies are issued by us to facilitate your navigation on our site. They can be issued by our partners to personalise the advertising offer addressed to you outside the site www.ppyarnspro.com.
Moreover, cookies may be included in the advertising spaces of our site. These advertising spaces display advertising content on your device from advertisers.
Please note that only the issuer of a cookie is likely to read or modify the information contained in it.
If you share the use of your device with other people, we cannot ensure with certainty that the services and advertisements intended for your device correspond precisely to your own use of this device and not to that of another user of this device.
Cookies We Issue
The cookies we install on your device allow us to recognise your browser when connecting to our site. Anxious to serve our customers as best as possible, we issue cookies to:
Establish attendance statistics (number of visits, pages viewed, abandonments in the order process, etc.) to monitor and improve the quality of our services. Adapt the presentation of our site to the display preferences of your device. Memorise information entered in forms, manage and secure access to reserved and personal spaces such as your account, manage your order cart. Provide you with content, including advertising, related to your interests and personalise the offers we send you.
Third-Party Cookies
When you access the site www.ppyarnspro.com, one or more cookies from partner companies (third-party cookies) are likely to be placed on your computer through the pages of our site or via content distributed in our advertising spaces.
The cookies placed on our site by providers we hire to promote our activities and offers aim to identify the products viewed or purchased on our site to personalise the advertising offer addressed to you outside the site www.ppyarnspro.com. and if you authorised during your registration with these providers, send you PP YARNS & CO offers by email.
The cookies contained in the advertising spaces of our site allow the establishment of statistics on the advertisements displayed (number of views, displayed advertisements, number of users who clicked on each advertisement, etc.)
The issuance and use of cookies by third parties are subject to the privacy policies of these third parties. We have neither access nor control over third-party cookies. However, we ensure that partner companies process the information collected on the site www.ppyarnspro.com exclusively for the needs of PP YARNS & CO and in compliance with the law "Data Protection and Freedoms"
We inform you that you can refuse third-party cookies by appropriate settings in your browser.
Your Cookie Choices
Several options are available to manage cookies. Any settings you can undertake will likely modify your Internet browsing and your conditions of access to some services requiring the use of Cookies. You can express and modify at any time your wishes in terms of cookies, by the means described below.
2.31 Choices Offered by Your Browser Software
You can configure your browser software so that cookies are stored in your device or, on the contrary, that they are rejected, either systematically or according to their issuer. You can also configure your browser software so that acceptance or refusal of cookies is offered punctually, before a cookie is likely to be recorded in your device.
We inform you that if your browser is configured to refuse all cookies, you will not be able to make purchases or benefit from essential features of our site, such as storing items in your cart or receiving personalised recommendations. We advise you to set your browser to the best settings.
Below are the setting elements of the main browsers
2.3.2 Your Choices Expressed Online to Interprofessional Platforms
You can connect to the site Youronlinechoices, offered by professionals in digital advertising gathered within the European association EDAA (European Digital Advertising Alliance) and managed in France by the Interactive Advertising Bureau France.
This European platform is shared by hundreds of digital advertising professionals and constitutes a central interface allowing you to express your refusal or acceptance of cookies used to adapt advertising to the navigation of your terminal. http://www.youronlinechoices.com/uk/your-ad-choices/.
Note that this procedure will not prevent the display of advertisements on the websites you visit. It only blocks technologies that allow personalising advertisements according to your interests.
2.3.3 "Flash" Cookies by "Adobe Flash Player
"Adobe Flash Player"™ is a computer application that enables the rapid development of dynamic content using "Flash" programming language. Flash (and similar type applications) remembers settings, preferences, and use of these contents through a technology similar to cookies. However, "Adobe Flash Player"™ manages this information and your choices via a different interface than that provided by your browser software.
If your device is likely to view content developed with Flash, we invite you to access your Flash cookies management tools directly from Adobe's website: http://www.adobe.com/uk/. (Cookie tab)
Settings for Main Browsers
Internet Explorer
- In the "Tools" menu at the top right of the navigation bar, select "Internet Options"
- Click on the "Privacy" tab
- You can set your cookie preferences using a slider. If you click "Advanced", you can manually and advancedly manage cookies
- Save your preferences by clicking "OK"
Mozilla Firefox
- In the top menu, click on "Tools" then "Options"
- Select the "Privacy" tab
- In the History section: In the "Storage Rules" dropdown menu, click on "use custom settings for history"
- The displayed settings allow you to manage your cookie preferences and their storage duration (refuse all cookies, accept cookies while rejecting third-party cookies, ...)
- Save your preferences by clicking "OK"
Google Chrome
- Click on the customise and control Google Chrome icon at the top right of the navigation bar 2. Select "Settings" then enable "show advanced settings"
- In the privacy section, open the "content settings" menu.
- Configure your cookie preferences, select "Block third-party sites."
Safari
- In the menu bar at the top, click on "Safari", then "Preferences"
- Select the "Privacy" icon
- Configure your cookie preferences (Block third-party sites)
Social Networks
Our site uses third-party computer applications that enable web users to share contents of our site with others or to express opinions about a content on our site. This is especially the case for "Share", "Like", buttons from social networks such as Facebook, "Google+", "Twitter", etc.
When the client visits a page of the site containing such a button, their browser establishes a direct connection with the social network's servers.
If logged into the social network while browsing, application buttons allow linking the pages viewed to their user account.
If interacting through plugins, for example by clicking on the "Like" button or leaving a comment, the corresponding information will be transmitted to the social network and published on their account.
If the client does not wish the social network to link information collected via www.ppyarnspro.com to their user account, they must log out of the social network before visiting www.ppyarnspro.com.
We invite you to consult the privacy policies of these social networks to be aware of the purposes, especially advertising, of the use of navigation information they may collect through these application buttons.