Accessibility Statement

Scope

This statement applies to the website happywool.com.

Legal framework

As an e-commerce company, Happywool is subject to digital accessibility requirements defined by:

• European Directive (EU) 2019/882 (European Accessibility Act), applicable since June 28, 2025
• French law no. 2023-171 of March 9, 2023, transposing the directive into French law
• Decree no. 2023-931 of October 9, 2023, on accessibility requirements for products and services
• The RGAA (Référentiel Général d'Amélioration de l'Accessibilité) version 4.1.2, the applicable technical standard in France

Compliance status

Non-compliant

The website happywool.com is not yet compliant with the French RGAA (Référentiel Général d'Amélioration de l'Accessibilité) version 4.1.2. A full audit has not yet been conducted. Improvements are underway.

Multi-year accessibility plan

In accordance with regulations, Happywool is committed to developing a multi-year accessibility plan. This plan will detail the actions planned to achieve RGAA compliance, with a progressive implementation timeline.

Accessibility measures implemented

The following improvements have been implemented:

• Skip link to jump directly to the main content
• Visible focus indicator on all interactive elements for keyboard navigation
• Accessible accordions with keyboard support (Enter/Space) and ARIA attributes (aria-expanded, aria-controls)
• Modal dialogs with dialog role, aria-modal and Escape key to close
• Respect for the user preference for reduced motion (prefers-reduced-motion)
• Semantic HTML structure with appropriate elements (nav, main, footer, article)
• Language attribute dynamically set on each page according to the locale
• Explicit labels (label, aria-label) on all form fields

Technologies used

The following technologies are used for the operation of the website:

• HTML5
• CSS / Tailwind CSS
• JavaScript / TypeScript
• React 19
• Next.js 15

Non-accessible content

The content listed below is not accessible for the following reasons:

Non-conformities

• Some colour contrasts may be insufficient
• Some CMS images may lack text alternatives
• Some forms may not be fully accessible (missing labels, unassociated error messages)
• The heading hierarchy (h1-h6) may be inconsistent on some pages

Exempt content

• Content provided by third parties (customer reviews, payment widgets, interactive map)

Feedback and contact

If you are unable to access content or a service, you may contact the site manager to be directed to an accessible alternative or to obtain the content in another format.

Send an email to contact@happywool.com

Enforcement procedure

If you notice an accessibility issue preventing you from accessing content or a feature on the site, and you report it to us but do not receive a satisfactory response, you are entitled to:

• Contact the Defender of Rights (Défenseur des droits)
• Send a complaint to the local delegate of the Defender of Rights
• Send a letter by post (free of charge, no stamp required) to: Défenseur des droits, Libre réponse 11, 75342 Paris CEDEX 07